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Placing an order in a simple and comfortable way

How to place an order?


1. Shopping Cart
Select the products of your interest via clicking on the “Add to Cart” button to put them into the Cart. As long as your order is not dispatched there is the possibility to modify the order at any time. Either you may change the number of products, delete your choice via clicking on the “Remove Item” button or cancelling the order process at all. By choosing the “Proceed to Checkout” button you enter the next step in the order process. By the way, there is no need for worrying – there is the opportunity to make a final check before clicking the “Place Order” button; the order is not sent before.  

2. Checkout
There is the possibility to enter the checkout area as guest without any registration resp. login. Already registered users may enter by inserting their E-mail address and the password. It is more convenient to be a registered user, because your data is already in the system and entering data does not have to be repeated at the next order. Clicking the “Continue” resp. “Login” button takes you to the next step in the order process.

3. Additional billing-data
There ist he opportunity to enter  different delivery adresses via choosing between „deliver to billing adress“ or „ deliver to different adress“.  Choose „ deliver to different address“ gives you in the next step the possibility to enter a delivery-adress different to the billing address. “Continue” takes you to the next step in the order process.

4. Mode of Shipping
Different modes of Shipping (if available) are presented and may be chosen depending on the destination. “Continue” takes you to the next step in the order process.

5. Entering Payment Information
This area presents the available payment facilities for closing the shopping process after placing the order. The provider is mPay24. “Continue” gets you to the next step in the order process.   

6. Order Review - transfer to payment-provider
Here is again a possibility to check your ordering list (freight costs incl.). Clicking “Place Order” takes you to the payment platform of mPay24. The execution of your order will not be done before the payment transaction in the mPay24 frame is successfully completed.

7. mPay24 payment platform
The absolutely safe windowframe of mPay24 will get initiated and provides you the choice among the available payment methods (e.g. credit card). In the next step you are kindly requested to enter your ceredit card data (number, duration, security code) and to confirm your payment.

8. Forwarding to telebanking and PayPal platform
If you have chosen EPS, Giropay or PayPal, the system puts you through to the telebanking platform of your bank, where you may conduct the payment in your familiar periphery. The same procedure occurs at payment transactions via PayPal.

9. Payment completed successfully
After having completed the payment process you will receive as feedback „transaction completed sucessfully!“. Now the order procedure is completed. Clicking “Continue“ takes you finally back to the website.